This Privacy Policy explains how Hamaish (“Company”, “We”, “Us”, or “Our”) collects, uses, stores, shares, and protects Your information when You access or use https://hamaish.com/ (the “Website”) and any related services.
By using the Website, You acknowledge that You have read and understood this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined below. These definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access the Service.
Company means Hamaish
Cookies means small files placed on Your device by a website, containing details of browsing history and other information.
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data means any information that identifies or can identify an individual.
Service means the Website and related services.
Service Provider means any natural or legal person who processes data on behalf of the Company, such as payment providers, shipping carriers, analytics providers, website hosts, marketing providers, or customer support tools.
Usage Data means data collected automatically through the use of the Service.
User Content means content You submit, including photographs, text, customization instructions, and messages.
You means the individual accessing or using the Service, or the legal entity on behalf of which such individual is acting.
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When You use the Service, place an order, contact Us, or upload materials, We may collect:
Full name
Billing address
Shipping address
Email address
Phone number
Order details
Payment-related details (processed through third-party providers)
Uploaded images, photographs, and other personalization materials
Names, dates, messages, and other customization content
Communications with customer support
Reviews, comments, or survey responses
B. Account Information
If You create an account, We may collect:
Login credentials
Saved addresses
Order history
Wishlist or saved preferences
C. Payment Information
We do not typically store full payment card details ourselves. Payments may be processed through third-party payment processors, who collect and process payment information in accordance with their own privacy policies and security standards.
D. Automatically Collected Information
When You access the Website, We may automatically collect:
IP address
Browser type and version
Device type
Operating system
Referral URLs
Pages visited
Date and time of visits
Time spent on pages
Clickstream data
Shopping behavior and cart activity
Cookie and tracking data
E. Marketing and Communication Data
If You subscribe to newsletters or promotional messages, We may collect:
Email subscription status
Marketing preferences
Interaction with emails, ads, or campaigns
3. Sensitive and Custom Content
Because the Service may involve personalized artwork or photo-based products, You may choose to provide photographs or other content that could include personal, family, or sentimental information.
You should only upload content that You are legally permitted to provide. By submitting photographs or other personal content, You represent that You have obtained any necessary rights or permissions to share such content with Us for order fulfillment.
We ask that You do not upload highly sensitive personal data unless strictly necessary for Your order.
4. How We Use Your Information
We may use Your information for the following purposes:
To operate, maintain, and improve the Website;
To process and fulfill Orders;
To communicate with You about Orders, shipping, returns, or customer support requests;
To personalize Products based on Your instructions;
To verify transactions and prevent fraud;
To process payments through third-party providers;
To ship Products and coordinate logistics;
To send service-related notices and account updates;
To send marketing communications where permitted by law or where You have consented;
To analyze Website usage and improve performance, functionality, and user experience;
To maintain internal business records;
To comply with legal obligations;
To enforce Our Terms, policies, and rights;
To investigate disputes, complaints, or suspected violations.
5. Legal Bases for Processing
If applicable under the laws of Your jurisdiction, We may process Personal Data on one or more of the following legal bases:
Performance of a contract with You;
Compliance with legal obligations;
Our legitimate business interests, provided those interests are not overridden by Your rights;
Your consent, where required;
Protection against fraud, abuse, or unlawful activity.
6. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
Keep the Website functioning properly;
Remember Your preferences and cart contents;
Understand how users interact with the Website;
Measure marketing effectiveness;
Personalize content and advertising;
Improve security and detect fraud.
These may include:
Essential cookies
Functional cookies
Analytics cookies
Advertising or retargeting cookies
You can usually control or disable cookies through Your browser settings. However, some parts of the Website may not function properly if cookies are disabled.
If Your jurisdiction requires a cookie banner or consent tool, You should implement one before going live.
7. How We Share Information
We do not sell Your Personal Data for money in the ordinary sense unless explicitly disclosed. However, We may share information with the following categories of recipients:
A. Service Providers
We may share data with third parties who help Us operate the business, including:
Payment processors
Shipping and delivery carriers
Printing, framing, or production partners
Hosting and cloud service providers
Website platform providers
Analytics providers
Email and SMS service providers
Customer support software providers
Fraud prevention and security vendors
B. Business Transfers
If We merge, sell, restructure, or transfer part or all of Our business or assets, Your information may be transferred as part of that transaction.
C. Legal Compliance
We may disclose information if required to do so by law or if We believe disclosure is necessary to:
Comply with a legal obligation;
Respond to lawful requests from authorities;
Protect Our rights, property, or safety;
Prevent fraud or unlawful activity;
Enforce Our agreements.
D. With Your Consent
We may share information for other purposes where You have expressly consented.
8. User Content and Marketing Use
We may use the photographs, product previews, completed artwork, reviews, or testimonials You provide only as needed to fulfill Your order and operate the Service.
We will not use Your submitted content for public marketing, portfolio display, advertisements, or social media unless:
You separately consent; or
Such use is clearly disclosed and permitted under the law and Your agreement with Us.
If You want a strict no-public-display instruction for Your order, You may contact Us at info@hamaish.com.
9. Data Retention
We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing the Service;
Completing and managing Orders;
Handling support, disputes, returns, and chargebacks;
Complying with tax, accounting, legal, and regulatory obligations;
Maintaining business records;
Enforcing contractual rights.
Retention periods may vary depending on the type of information and applicable legal requirements.
Submitted artwork files, photos, and order materials may be retained for operational, reprint, dispute-resolution, or quality-control purposes unless deletion is required by law or specifically requested and legally feasible.
10. International Data Transfers
If You access the Website from outside the country where We or Our providers operate, Your information may be transferred to, stored in, and processed in countries with data protection laws that may differ from those in Your jurisdiction.
By using the Service and submitting information, You acknowledge and, where required, consent to such transfers.
Where legally required, We will take reasonable steps to implement safeguards for cross-border data transfers.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials and for notifying Us promptly if You suspect unauthorized use of Your account.
12. Your Rights
Depending on Your location, You may have rights regarding Your Personal Data, including the right to:
Access the data We hold about You;
Request correction of inaccurate data;
Request deletion of Your data;
Request restriction of processing;
Object to certain processing;
Withdraw consent, where processing is based on consent;
Request data portability;
Lodge a complaint with a supervisory authority.
These rights are not absolute and may be subject to legal exceptions.
To exercise any applicable privacy rights, contact Us at info@hamaish.com
13. Marketing Communications
If You opt in to receive promotional emails or messages, We may send You marketing communications about products, offers, or updates.
You can unsubscribe at any time by:
Clicking the unsubscribe link in marketing emails;
Replying STOP to eligible text messages;
Contacting Us at info@hamaish.com
Even if You opt out of marketing, We may still send non-promotional communications related to Your Orders, account, or legal notices.
14. Third-Party Links
The Website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, security, or content of those third parties.
We encourage You to review their policies before providing any personal information.
15. Children’s Privacy
The Service is not directed to children under the age of 13, or under the minimum age required by applicable law in Your jurisdiction.
We do not knowingly collect Personal Data directly from children without appropriate authorization. If You believe a child has provided Personal Data to Us, please contact Us so We can review and delete it where appropriate.
16. Do Not Track
Some browsers offer a “Do Not Track” feature. Because there is no universally accepted standard for responding to such signals, the Website may not respond to Do Not Track signals unless required by applicable law.
17. Region-Specific Privacy Disclosures
Depending on where Your customers are located, additional disclosures may be legally required, including for:
GDPR / UK GDPR
California privacy laws
Cookie consent requirements
Consumer rights notices
Data processing addenda with service providers
This Privacy Policy is a strong general template, but You should adapt it if You target customers in specific regulated regions.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Your continued use of the Service after changes are posted means You accept the updated Privacy Policy, to the extent permitted by law.
19. Contact Us
If You have any questions about this Privacy Policy or want to exercise Your privacy rights, You can contact Us:
By email: info@hamaish.com
By visiting this page on Our Website: https://hamaish.com/
